Contact Centres Can Lead The Way in Apprenticeships

92% of Levy Money Available for Training Employees Has Yet to be Spent – How can Contact Centres lead the way in maximising this investment?

The Open University recently conducted research into the impact of the Apprenticeship Levy one year on from its launch. The results are quite startling in terms of the amount of money that has yet to be claimed and that companies are not using for creating staff apprenticeship training. Contact Centres have the perfect environment, needs and staffing to take advantage …