Giving you not just a good but an exceptional experience
Working Knowledge is a small apprenticeship provider for a very good reason – we cap the number of businesses joining us each year to guarantee every one of our clients receive truly dedicated support.
Our digital marketing training is tailored to your specific business needs and we’ll have monthly check-ins with you to ensure we are all on-track and working in the same direction. To that end, we hope that any issues are caught early and resolved, but we do offer a safety net if you do change your mind…
What if I change my mind?
- If you or your apprentice are not happy with the programme and wish to either terminate apprentice training or find a more suitable programme, you are free to do so without any financial penalty.
- If your apprentice leaves employment, either of their own volition or you ask them to leave, then again you are free to terminate the apprenticeship without any financial penalty.
- If your apprentice does leave your business, but wishes to continue with us, then it’s possible (but not straightforward) for them to do this with another employer.
What if I need to press pause?
If, due to unforeseen circumstances, your apprentice needs a break from learning, you can press pause on their apprenticeship. This has recently been the case for some of our clients who had to temporarily change their focus due to the impacts of Covid-19. Thankfully, it’s not difficult to catch up. When your apprentice is ready to come back, they simply join another group and pick up where they left off. Their tutor will be on hand to help them integrate back into the learning environment.
Growing talent, not profit margins
Being a social enterprise, nurturing talent and opening opportunities for young people is at the heart of what we do. To that extent, we promise to look after all our apprentices and will always listen to feedback. Continual improvement is firmly embedded in our culture.
If you have any more questions about the programme or our guarantees please just ask! firstname.lastname@example.org
Or have a chat with our Managing Director, James Lott, on Linkedin: https://www.linkedin.com/in/james-lott/
Or book a phone call: https://bit.ly/jameslott_DMA_calendar